Initial AgreementS & Change Orders
Because we value our relationships, we emphasize the importance of clear, documented agreements. For each project, Olila Documents & Communication Strategies will provide a detailed time and cost estimate and seek explicit written agreement prior to beginning the work. Adjustments to the initial agreement after work has begun will be handled through a Change Order detailing changes in the scope of work. There will never be any surprise invoices.
Payment Terms
First time clients are required to pay in full the amount detailed in the initial quote at the time of agreement. Repeat clients are asked to pay 50% of payment due on all projects prior to beginning the work and the remaining 50% upon project completion. Corporate clients may negotiate alternative terms.
Payment is accepted via PayPal, money order, or check. If paying by money order or check, the funds must clear Olila's account prior to the begin or delivery of the work, whichever is applicable. These payment policies apply equally to Change Orders.
Referrals
Referring a friend or associate to us earns you a 10% discount on your next order. We appreciate it!
Privacy
Olila Documents does not share client data with any other party without explicit consent, nor do we install cookies on your computer. We do track traffic on our website in order to see how many people are visiting us and which pages appeal to them.